As firm manager, Melissa ensures that all the appropriate resources are marshalled to most effectively manage claims through to successful conclusion. This calls upon Melissa to wear several hats including: liasing with outside offices, internal accounting, addressing client issues, file management and, not least importantly, lending a sympathetic ear to clients.
Melissa is recognized by the Province of Ontario as a Commissioner for Taking Affidavits, qualifying her to assist in the preparation of Court documents.
Away from the office, Melissa is an unapologetic metal fan. Also a late-blooming golf fanatic, Melissa is always scouting out a new destination to get a round in with her husband, Pete.
